2021年6月英语AB级考试参考答案
英语A级答案
1. B) The training courses.
2. A) From a friend.
3. C) Give a morning call.
4. D) Ask for a promotion.
5. A) Friendly.
6. C) By Wechat.
7. A) Free delivery.
8. D)Tomorrow.
9. C) A teller.
10. D) Numbers.
11. population
12. understanding
13. business hours
14. time schedule
15. excellent service
16. change
17. John Smith
18. improvement work
19. five-minutes
20. their smart phone
21. Hardly had I started working on the computer A) When the electricity was gone.
22. There's no good evidence D) that these products can improve your health.
23. Working with good colleagues to C) whom you can talk everything openly will help you work efficiently.
24. Fortunately, there are many things you can do to cope D) with stress.
25. Some of our employees lack knowledge and skills D) required doing a particular job.
26. The Internet of Things makes it possible B) to exchange data between devices without the need of servers.
27. How long should l wait for the job offer after B) being interviewed ?
28. C) Even though You'll have more free time while working from home, you'll feel like you never have enough time.
29. The city offers free Wifi in many public places A) including parks and bus stops.
30. At yesterday's meeting, the manager came up C) with a proposal to help promote our products.
31. are required
32. organization
33. weakness
34. lower
35. designing
36. According to the first paragraph, if you work from home, you can ______.
A) wear informally
37. The writer believes that designing one's home office space can ______.
B) create a positive effect.
38. Why are you advised not to use darker colors when designing your office space?
D) They are likely to make your space look smaller.
39. The word 'oppressive' in Paragraph 4 means '______.'
C) uncomfortable
40. The purpose of adding curtains in your home is ______.
B) to control the amount of natural light
41. On Mondays, the Museum of Art is ______.
B) open only to members and their guests
42. For an admission ticket to the Museum of Art, you ______.
A) must book it online in advance
43. Who do not need to book tickets in advance, according to the third paragraph?
D) Members
44. Before you enter the museum, ______.
A) your bags will be checked.
45. Which of the following statements about the museum is True?
C) Visitors should enter the museum through its main entrance.
46. tech professionals
47. an experienced expert
48. their full potential
49. one-to-one sessions
50. 98%
51. P. Customer loyalty 客服忠诚度
K. Customer feedback客户反馈
52. Q. Quality assurance质量保证
M. Service promise 服务承诺
53. L. Brand experience 品牌体验
F. Service level agreement (SLA) 服务级别协议
54. N. Business rules 业务规则
G. User error 用户错误
55. D. Customer retention 客户维系
O. Call center 呼叫中心
56. the doors
57. litter
58. allow space
59. passengers to exit
60. on the floor
Translation
61. B) 你在获得首份空中乘务员的工作前，通常需要1年或2年在服务岗位上的工作经验。
62. C) 租赁财产保险承保范围因保险财产的类型、位置和理赔历史而异。
63. A) 雇主首先需要弄清楚如何使他的员工关心公司的愿景。
64. B) 现有的研充显示,目前一般以上的就业人员正在考虑找一份新工作。
65. 如果图书证丢失或被盗，请尽快报告给我们。提供图书证编号和其他个人信息，你就可以锁定它，以防他人使用。填好新的申请表，并带上自己的有效身份证件，可以来图书馆免费重新申请 图书证。因未及时挂失而造成的累计罚金，需自付责任。
英语B级答案
Listening comprehension
1. C) Sure.
2. A) Yes, please.
3. B) Yeah, let me show you.
4. D) Not right now, thanks.
5. A) No problem.
6. B) 55 dollars.
7. C) Of course not.
8. C) to advance his career
9. B) the show room
10. C) his order
11. D) in a store
12. B) booking a table
13. C) the man's job search
14. A) a smartphone
Conversation 1
15. B) a new project
16. C) software problems
17. D) to update the software
Conversation 2
18. A) to teach kids English
19. B) a website
20. full attention
21. repeat it
22. impression
23. take proper action
24. inform
Structure
25. By doing your business online you can D) offer customers a different experience.
26. We A) would invited you to our party if we had known you were there.
27. I guess these jobs are less likely to be B) replaced by robots.
28. Robots have been brought into a hospital in Wuhan to help A) look after patients.
29. According to the survey, about 40 percent of drivers are B) in favor of self-driving cars.
30. C) As global hiring becomes popular, video interviews are a part of the hiring process.
31. During the 1990s, there A) was a significant growth in the number of small business in the country.
32. Some consumers would try to solve their issues online before D) contacting our customer service.
33. Smart watches offer people the way in B) which they can monitor their health.
34. Some people believe A) however smart these robots are, they are not human.
35. was invited
36. more expensive
37. comfortable
38. normally
39. finished
Reading comprehension
40. What is a must to become a bus driver?
C) A clean driving record.
41. The training period may be shorter for those who ______.
A) have a CDL
42. When accompanying new drivers in their scheduled trips, the experienced driver can ______.
B) judge their performance
43. One thing new drivers learn in the classroom is ______.
A) traffic laws
44. The passage is mainly about how to ______.
D) become a bus driver
45. The program in the poster is intended for ______.
C) students with no medical background
46. What training will also be offered in addition to CPR First Aid skills?
B) Child and infant CFR.
47. Participants of full course will receive ______.
A) a certification card
48. 2000
49. more successful
50. ideal destination
51. 14000
52. peer connections
53. H. Fire extinguisher 灭火器
E. Emergency call button 紧急呼叫按钮
54. N. Dining car 餐车
I. Fire proof door 防火隔断门
55. A. Safety hammer 安全锤
P. Large luggage depositor 大件行李存放处
56. K. Heating boiler电茶炉
B. Hitting point 应击点
57. C. Emergency ladder 应急梯
J. Handle of emergency brake 紧急制动手柄
58. each step
59. same error
60. all related cables
61. all else fails
62. email
Translation
63. B) 当你成为中级秘书时，你将不能再依赖上司来为你做决定了。
64. A) 我们公拥有54000多台可供租赁的设备，随时可以支持你们的新项目。
65. C) 我谨就贵公司网站广告上刊登的销售部空缺岗位一事联系您。
66. C) 随着客户期望值的快速变化和不断提高，是时候重新考虑客户服务培训了。
67. 你在想如果你的车钥匙被偷了该怎么办。首先你要马上报警。填写一份尽可能详细的警方报告，每个细节在警方的调查中都很重要。你向警方提交报告后，警察可能会建议你是否需要采取某些安全措施。
来源：大学英语，仅供学习交流，侵删。