每日原则:打造允许犯错,但不容忍罔顾教训、一错再错的文化
每个人都会犯错。主要的区别在于,成功的人会从错误中吸取教训,而不成功的人则不会。
要营造一种环境,让人们敢于犯错,以便从错误中学习,这样就会快速进步,也不会再犯大错。在强调创意和独立思考的机构里尤为如此,因为接受失败必然是成功之路的一部分。正如托马斯·爱迪生所言:“我没有失败,我只是发现了一万种不成功的方法。”
犯错误会带来痛苦,但你不应因此让自己和他人选择逃避。痛苦说明某些事情出了问题,前车之鉴,后事之师。为了从自己和他人的错误中吸取教训,你必须坦诚、公开地承认错误,并努力避免再次犯错。在这个问题上,很多人会说:“不,谢谢,这不适合我,我宁愿不管这些事。”但这不符合你自己和你所在公司的最佳利益,并会阻碍你达成目标。
对我而言,如果你回顾一年前的自己,而没有为自己所做的傻事感到震惊,就说明你还没有吸取足够多的教训。但仍然很少有人能够拥抱自己的错误。这种情况应该改变。
Everyone makes mistakes. The main difference is that successful people learn from them and unsuccessful people don’t.
By creating an environment in which it is okay to safely make mistakes so that people can learn from them, you’ll see rapid progress and fewer significant mistakes. This is especially true in organizations where creativity and independent thinking are important, as success will inevitably require the acceptance of failure as a part of the process. As Thomas Edison once said, “I have not failed. I’ve just found ten thousand ways that do not work.”
Mistakes will cause you pain, but you shouldn’t try to shield your-self or others from it. Pain is a message that something is wrong and it’s an effective teacher that one shouldn’t do that wrong thing again. To deal with your own and others’ weaknesses well you must acknowledge them frankly and openly and work to find ways of pre-venting them from hurting you in the future. It’s at this point that many people say, “No thanks, this isn’t for me—I’d rather not have to deal with these things.” But this is against your and your organization’s best interests—and will keep you from achieving your goals.
It seems to me that if you look back on yourself a year ago and aren’t shocked by how stupid you were, you haven’t learned much. Still, few people go out of their way to embrace their mistakes. It doesn’t have to be that way.