Encouragement makes things good, criticism makes things bad

People don't criticize themselves for any of their mistakes. Because criticism is futile, people will not pay attention to it and correct it. At the same time, criticism is also dangerous, because it hurts people's self-esteem. But by encouraging people who make mistakes, you often get a different change.

From the incident of "two gun" Crowley, gang leader Al Capone, Dutch Schultz, we can see that they often defend their antisocial behavior after committing a crime. Even in the face of legal punishment, they will only think that they are kind and should not be imprisoned. And George B. Johnston, the safety coordinator, when he gave severe warnings to workers who didn't wear safety helmets, the workers didn't comply with the safety rules. So criticism is futile. Instead of recognizing their mistakes, they resent and condemn others. Not only that, criticism is dangerous. Abraham Lincoln likes to criticize others, even the masses, and ridicule his opponents, so Lincoln gains the resentment of the masses and is retaliated by his opponents.

But the famous psychologist B. F. Skinner has shown through experiments that the change made by animals after being encouraged is more effective than criticism, which also applies to humans. For example, when Johnston used a mild tone to remind the workers, the safety awareness of the workers was improved. As psychologists and Hans Selye have said, people are more eager to be recognized, but afraid to blame.

Therefore, when people make mistakes, we should remind them with encouraging tone, and let them actively realize their mistakes. Compared with criticizing them, doing so will make things more efficient. Because people are eager to be recognized by others and feel their own value. As a result, censure often frustrates one's self-esteem, neglects one's own value and becomes irrational.